State Farm® Insurance Agent Brady Nelson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Hype Kids
September 5, 2026
"Marcia provides excellent customer service ! She is kind , professional , always keeps me updated and truly goes the extra mile to make sure everything is handled and the customer is Satisfied . State Farm is lucky to have such a dedicated employee. Thank you , Marcia , for always making my experience a great one !!"
"Thank you so much for the 5-star rating, Hype! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Brady Nelson "
lily T.
August 29, 2026
"I have had a wonderful time at this StateFarm. My agent Marcia has been so kind and patient with me while figuring out all different kinds of insurance policies. I have moved, gotten new cars, had to place car insurance on hold, and gotten information on life insurance. For me insurance is overwhelming, but she has been so helpful and thorough in explaining the process and the options I have available in a quick manner. Which has been great especially when it came to my recent move that requires deadlines, and a pretty quick turn around. If life has you in a tough way, I definitely reccomend Marcia, because you know she will take good care of you."
"lily, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Federal Way insurance team is always here and happy to help. "
Nieves Nájera barba
August 28, 2026
"Lizbeth Medina was great to work with! She helped me with my renters insurance policy and made the whole process easy and stress-free. She was very friendly, helpful, and took the time to answer all my questions. I really appreciate her great customer service and would definitely recommend her!"
"Nieves, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Federal Way insurance team! - Your State Farm Agent, Brady Nelson "
Jim Jam
August 28, 2026
"I’ve been looking to insure a few of my classic cars, I’ve worked with Lizbeth Medina in the past and I was super excited to work with her again. I would recommend her to anyone. She’s very professional, easy to work with and makes everthing seamless"
"Jim, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Isaac Lee
August 28, 2026
"Big thanks to Kayla. She helped me add a car and make changes to my policies and she was so clear and efficient. State Farm’s claims process was super thorough as well. Love having a local office to ask questions to and having people remember you. Great experiences, Great job team."
"Hi Isaac, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Brady Nelson’s team. Please reach out to us if any questions come up! - Brady Nelson’s Insurance Team "
Janet Argueta
August 27, 2026
"Lizbeth Medina was beyond helpful in explaining the coverage options and benefits for both my homeowners and auto insurance. She helped me compare my current policies and identify areas where I may have lacked sufficient coverage. She also helped me find the right life insurance for my 8 year old son. She explained everything clearly, allowing me to feel confident about switching to State Farm. I also truly appreciated that she spoke Spanish, as I understand things best through a mix of Spanish and English. I highly recommend Lizbeth!"
"Thank you so much for the 5 stars, Janet! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Brian Hardy
August 27, 2026
"I purchased an auto insuramce policy through Brady Nelson and the process was seamless and straightforward. I appreciated the followup regarding the policy. Very professional."
"Thank you so much for your kind review, Brian! If you need insurance assistance, we are just an email or call away! - Brady Nelson, your State Farm Agent "
keilani mose
August 25, 2026
"Driving my son to AZ for college we broke down on the side of the road. It was 115 outside! We were able to get a tow in less than 15 minutes. Then after realizing we would probably be needing a new engine, we immediately got to the nearest dealership for our car, which was 230 miles away! Marcia was calm, pleasant and so helpful through my 4 phone calls! She was wonderful and we were able to get everything paid for quickly and efficiently."
"keilani, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Federal Way insurance team! - Your State Farm Agent, Brady Nelson "
Dalila gomez
August 24, 2026
"Lizbeth Medina was absolutely amazing! She went above and beyond to help me find a great rate with good coverage, and she made the entire process so easy and stress-free. She was incredibly helpful, patient, and provided such great customer service. You can really tell she cares about helping her customers and making sure they’re taken care of. I’m so glad I worked with Liz and would definitely recommend her to anyone looking for insurance!"
"Thank you so much for the 5 stars, Dalila! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Sophia Jarrett
August 21, 2026
"I can’t speak highly enough of Kayla. Insurance can usually feel overwhelming with all the fine print, but Kayla walked me through all my options with complete transparency. They took the time to review my existing policies, and answered every single question patiently. If you want an agent who genuinely looks out for your best interest, this is the place Brady Nelson’s! Big thanks to your team!"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Lindsay Menchu
August 20, 2026
"Lizbeth Medina at State Farm was so helpful in getting me insurance as a new driver! She made the process easy to understand, answered all my questions, and helped me feel confident about my coverage. I really appreciate how patient and friendly she was."
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Federal Way. "
George Zwahlen
August 19, 2026
"Great experience with Kayla! They are friendly, professional and responsive. I appreciated their help and knowledge. Thank you!"
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Cali Riser
August 19, 2026
"I had a wonderful experience working with Kayla M. They were incredibly helpful, friendly, and professional throughout the entire process. They took the time to answer all of my questions, explained everything clearly, and made sure I felt comfortable with my insurance options. I truly appreciate their patience, responsiveness, and willingness to go above and beyond to help. Excellent customer service and someone I would absolutely recommend!"
"Cali, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Sam Shepard
August 19, 2026
"Can’t complain about high quality customer service. Thanks StaTe Farm team!"
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Federal Way to know you had such a great experience with us. "
Jaren
August 19, 2026
"Great service, spoke to account manager named Fermin and they altogether were super helpful in increasing my coverage"
"Thanks so much for the amazing review, Jaren! We really appreciate your support here in Federal Way. Just reach out anytime if you need us - we’re here for you. "
Terrell Norris
August 19, 2026
"Fermin A+ dude"
"Thank you so much for the 5-star rating, Terrell! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Brady Nelson "
Liam Settle
August 19, 2026
"Some pretty cool cats"
"Hi Liam, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Brady Nelson’s team. Please reach out to us if any questions come up! - Brady Nelson’s Insurance Team "
Scout Fey
August 19, 2026
"Great office! Great team! Fermin was very helpful."
"Thank you for the 5-star review, Scout! We’re proud to serve the Federal Way community and truly appreciate your support. "
lori hendon
August 18, 2026
"Marcia DocuSign,
She was remarkable and very helpful. Patient with me since day. It was a pleasure and I value her and State Farm Should as well. I will be recommending her to family and friends.
Thank You Marcia"
"lori, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Shelbee North
August 18, 2026
"I had a few questions and spoke with Kayla, she was very helpful and answered all my questions. Thank you 🙏🏼"
"Wow, thank you for the 5-star review, Shelbee! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Curious Joe
August 12, 2026
"Always helpful and receptive."
"Curious, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Amanda Buckley
August 11, 2026
"Everyone at Brady Nelson State Farm is a pleasure to work with and they have your best interest at heart. I was in a tough situation and the staff helped me work through it and didn’t make me feel like I was just a number. Great people and love being a client."
"Amanda, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Adriana Tallmadge
August 11, 2026
"I highly recommend working with Liz! She is friendly, professional, and truly takes the time to listen to my family’s needs. She helped me with my life insurance policy and made sure my kids were properly insured as well when I was unsure on whether I needed the policy or not. I really appreciate her knowledge, guidance, and excellent customer service. She goes above and beyond to make sure her clients feel protected and taken care of!"
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Shannon David
August 11, 2026
"Marcia at Brady Nelson’s office is always a pleasure to work with. She is always willing to help discuss options on coverage and looks out for what is best for her customers. I really appreciate how quickly she answer any question I may have. Thank you Marcia!"
"Hi Shannon, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Brady Nelson’s team. Please reach out to us if any questions come up! - Brady Nelson’s Insurance Team "
Savannah Williams
March 13, 2026
"Thank you Fermin!"
"We are so happy to have you, Savannah!"